Privacy Policy

IDEALED COACHING CLASSES PRIVATE LIMITED

Information Collected

When users register or use our app, we may collect:

• Personal details such as name, mobile number, and email address
• Academic information including exam category, test attempts, scores, rankings, and performance analytics
• Subscription and transaction-related details
• Technical data such as device information, IP address, app usage behavior, and log files

We collect only the information necessary to deliver our educational services effectively.

Purpose of Data Collection

User data is collected and processed to:

• Create and manage user accounts
• Enable access to subscribed digital test series
• Conduct online examinations and provide instant results
• Generate detailed performance insights and comparisons
• Improve educational content, app functionality, and user experience
• Communicate important updates, alerts, and support messages
• Maintain platform security and prevent unauthorized access

Payment & Financial Data

All payments are processed through secure third-party payment gateways. The Company does not store or have access to users' bank account details, card information, or UPI credentials.

Information Sharing & Disclosure

We do not sell or commercially exploit user data. Information may be shared only:

• With service providers who support app functionality (hosting, analytics, payment processing)
• When required by law, regulation, or government authority
• To protect the legal rights, safety, or integrity of the Company and its users

Data Security Measures

We use reasonable technical, administrative, and organizational safeguards to protect personal information against unauthorized access, misuse, loss, or disclosure. While we strive to protect user data, no digital platform can guarantee absolute security.

Data Retention

User information is retained only for as long as necessary to:

• Provide educational services
• Comply with legal and regulatory obligations
• Resolve disputes or enforce agreements

Users may request deletion of their account, subject to applicable laws.

Children & Minor Users

Our services are intended for students preparing for competitive exams. Users below the age of 18 are expected to access the app with the consent of a parent or legal guardian.

User Rights

Users have the right to:

• Access and update their personal information
• Request correction or deletion of data
• Withdraw consent where applicable

Requests can be submitted through our official support channels.

Policy Updates

This Privacy Policy may be revised periodically. Any updates will be made available within the mobile application. Continued use of the app indicates acceptance of the revised policy.